Scope of Services

Mediation Services - Certified Professional Mediators (CPM)
The following Certified Professional Mediators (general, family, and specialty in mediation) are dedicated to helping people find new ways of resolving disputes. They offer insight, practicality and seasoned judgment that derive from an extensive working experience, professional background, specialization, and training in settling complex cases. All of them not only possessed the Advanced Diploma in Mediation after passing the qualifying examination, and received the professional diploma, undergraduate and/or higher degree, but also possessed the different accredited designations issued by international organizations. They have been working in different multi-national or national companies and holding the senior executive positi

The framework, principles, and process of this CPM programme have been designed to meet the International Mediation Criteria and Code of Conduct, and is certified to an ISO standard (International Organization for Standardization). The main objectives are to assist mediators in providing guidance for an individual/organization to plan, design, develop, operate, maintain, mediate, and improve an effective and efficient dispute-resolution process for complaints/conflicts that have not been resolved by the individual/organization.

By offering an international panel of mediators, our Institute can help bridge the misunderstanding that may often separate disputing parties of different cultures, business settings, and languages. Where appropriate, we may suggest the use of co-mediators to help overcome cultural misunderstandings in order to promote settlement. Under the list of mediators are some exemplar for your reference:


Should you need a mediator or require more information about general mediation services, family affairs, training, or professional consultancy, please contact one of our mediators thru us at tel. 852-35210798 during office hours or email to us at info@icrmasia.com


Other Scopes of Specialized Services

• Risk management assessment, analysis, and audit
• Crisis management plan, and audit
• Security management audit
• Issues management solutions
• Mediation (business, commercial, and family) support and services
• Negotiation, and conflict resolution management
• Computerized qualitative security and safety survey, and audit
• Executive security management and consultancy
• Auditing business continuity and recovery management
• Emergency and contingency management plan
• Auditing business continuity
• Business impact analysis
• Organizational and business fraud prevention management
• Protecting business proprietary information
• Workplace and school violence management
• Hospitals risk and crisis prevention and control management
• Food Poisoning prevention and response management
• Products recall
• Business risk management advice (JVs, M&As) in Asia
• Six Sigma to risk and crisis management
• Business ethics training
• Change management
• Consulting Management

Past Seminars/Workshops

• Logistics Operations Crisis & Risk Management Workshop
• Business Information Systems and Risk Management Workshop
• Avian Flu and Economic Outlook 2006 Seminars
  禽流感病毒威脅全球，國際性會議等事例，令不少管理階層意識到，需要有新的思維及擴闊的視野，以應付隨時發生的各種風險與危機。
• CISA Exam Ready Workshop (Enrolment Form)
• Enterprise Wide Risk & Crisis Management Workshop (Enrolment Form)
• Executive Crisis and Risk Management Workshop for Health Care Professional
• Executive Certificate in Crisis and Risk Management Course for NGOs, jointly organised with HKCSS & ICRM